Client Outcomes
Partnering with boards and executive teams across Australia to unlock organisational performance through human capital excellence. We lead with evidence, translating transformation agendas into concrete results for Australian and global organisations. The client outcomes shown here are an example of how we can provide the help you need for you and your team.
National Government Sector Aviation Client
Culture Transformation
Following an independent workplace culture review, we were engaged to lead a programmatic approach to sustainable culture transformation across a 3,600-person workforce. We directed the development of a refreshed target culture and behavioural framework, established governance and accountability structures, and delivered a prioritised three-year culture improvement roadmap. The engagement put the foundations in place for lasting, measurable change in one of Australia's most complex operational environments.
Queensland Government-Owned Corporation
Strategic Workforce Planning
We were engaged to design and implement strategic workforce planning capability from the ground up. We delivered a complete SWP Framework and operating model, a talent decision guide, a Critical Roles Register, and a full suite of facilitation resources including an SLT Validation Workshop pack, interview guides and a Facilitator Guide. Critically, the engagement extended beyond framework design to building the internal capability needed to sustain it, uplifting leaders and HR Business Partners in how to facilitate, interpret and apply the SWP process in practice, all delivered through a phased divisional rollout over six months.
Northern Territory Health Sector Government Client
Organisational Design and Capability Framework
We advised and assisted the redesign of the organisation to align with strategic priorities and prepare for significant health system reform. We delivered a prioritised restructuring roadmap integrated with concurrent technology and process transformation and introduced an Enterprise Capability Framework to establish a common language for performance, succession and workforce planning. The engagement positioned the organisation to shift from reactive workforce management to a deliberate, future-focused approach grounded in governance and long-term sustainability.
National Retailer
People & Culture Review and Uplift
We partnered with one of Australia's leading mattress retailers to modernise their people function from the ground up. Our engagement covered the full suite of HR policy development replacing a legacy HR Manual with 15 purpose-built policies including a new AI Governance Policy, updated Paid Parental Leave provisions, introduced an enterprise-wide Capability Framework, and a structured Performance Management Framework. Our work also included recruitment process design, a comprehensive change management and communications plan, and an employee engagement and customer experience survey. Our work culminated in a 12 month prioritised People Plan to support the realisation of the company's strategy.
International Technology Firm
M&A Integration and Transformation
We led the end-to-end people integration of eight acquired entities into a single national operating model for an international technology professional services firm. Working directly alongside the Managing Director and COO, we restructured 1,600 employees and contractors into a unified matrix structure, harmonised policies, contracts and operating processes, and orchestrated the change management across all corporate functions. The result: 70% employee engagement, 81% billability, and a 50% year-on-year revenue increase in the final quarter of FY24.