Our Values
The Practitioner Insight
Amy Dumble, Managing Director
Amy is a seasoned HR executive with over 25 years of experience spanning technology, professional services, health and retail sectors. She has built a reputation as a trusted adviser to Boards and executive teams, known for navigating complex, high-stakes environments with clarity and precision. Her career blends the rigour of global consulting, twelve years at EY, with practical insight from senior in-house HR strategic and operational roles, giving her the commercial acumen to deliver tangible, people-centred outcomes at scale.
Amy has designed and implemented strategic and operational people initiatives including organisational restructures, capability uplift strategies, capability frameworks, employee value proposition resets, and operational and strategic workforce plans. She specialises in leading enterprise-wide transformation that aligns culture, workforce capability and operating models with strategic objectives, and she is known for aligning HR strategy with business priorities and leading complex change. Her work has supported Boards and executive teams to build leadership and workforce capability, embed cultural alignment, and improve operational effectiveness.
She is hands-on, known for her collaborative leadership style and for designing pragmatic solutions that balance strategic ambition with operational reality. Amy prides herself on staying close to the work to ensure successful delivery, stakeholder confidence and lasting impact.
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Our Values
Shane Francis, Director
Shane is an organisation and workforce transformation specialist who helps organisations tackle complex questions about how work gets done, who does it, and what capabilities will be needed in the future. Over the past decade he has been a Director at EY advising organisation across Asia-Pacific and Americas regions. Drawing on his experience as a COO in agribusiness and senior HR roles within Queensland Government.
Shane’s work spans organisational design, strategic workforce planning, labour model redesign and operating model transformation. His perspective is shaped by a simple observation: while many organisations invest heavily in designing the future state, far fewer focus on what will it take to operate it successfully. By combining strategic design with practical implementation, he helps organisations create workforce solutions that are not only well designed, but workable and sustainable.
Rachel McRae, Principal Consultant
Rachel is a management consultant with Big 4 experience across health, electricity, education, and government sectors. Her expertise spans change management, capability development, organisational and IT process redesign, and governance. She has led workplace reviews covering culture, structure, service design, learning, and efficiency, as well as organisation-wide strategy, vision, and values programs.
Rachel is intuitive and empathetic, with a rare ability to work through complex systems and processes and distil them into clear, actionable outcomes. She collaborates closely with stakeholders to guide them through change and leaves clients with the skills and knowledge to sustain it.
